No visibility of network issues
Teams react to user complaints, not proactive alerts.
Managed network · NOC 24×7
A network operations centre that never sleeps
Increase availability, reduce downtime and improve security and operational efficiency — powered by a Zabbix platform we design, run and watch for you.
24×7 monitoring
Real-time alerting
Automated response
Config backup
Executive dashboard
SLA reporting
The problem
Network blind spots cost the business
Internet outages hit the business
Lost revenue and idle staff during downtime.
No centralised monitoring
Each site and vendor is an isolated silo.
No configuration backup
A failed device means hours of manual rebuild.
Slow incident response
MTTR stretches without alerting and runbooks.
No management reporting
No SLA evidence, no trends for decisions.
Solution architecture
One platform — from edge to executive
Infrastructure
- Internet / firewall
- Core and distribution switching
- Wireless controller and APs
- Servers and cloud services
Zabbix
Monitoring platform
SNMP and agent collection, auto-discovery, triggers and templates — at scale.
SNMPAgentAuto-discoveryTriggersTemplates
Operations
- Configuration management — backup, version, compliance
- NOC centre 24×7 — eyes on glass and escalation
- Executive dashboard — live KPIs and SLA reporting
Monitoring coverage
Full-stack visibility, one console
Firewall
Sessions, threats, HA state
Switch
Ports, errors, PoE
Wireless
Controllers, APs, clients
Server
CPU, RAM, disk, services
Cloud
SaaS / IaaS reachability
VPN
Tunnel state, failover
Bandwidth
Per-link utilisation
App / URL
Synthetic response time
Real-time alerting
Email
The right alert, the right channel, instantly
Alerts are routed by severity — small things do not wake anyone at 3 a.m., and big things reach the right person in seconds.
LINE
MS Teams
SMS
Critical
High
Medium
Low
Automated response
Self-healing before anyone notices
Trigger fires
Zabbix detects the fault against a defined condition.
Run the runbook
The pre-approved remediation action executes immediately.
Verify health
The service is re-tested to confirm it is genuinely back.
Auto-close or escalate
Notify and close if resolved — otherwise escalate straight to a Tier 2 engineer.
Auto Recovery
Auto Restart Service
Auto Restart VPN
Auto PoE Reset AP
Automated Troubleshooting
Configuration management
Every config, versioned and recoverable
A dead device should not cost you a day. We back up every night, keep every version, and roll back in minutes.
- Scheduled automatic backup with success/failure reporting
- Version control with a diff on every change
- Compliance checks against your agreed standard
- Restore to any version that ever ran in production
Executive dashboard
Board-ready insight at a glance
94Network health score/100
99.98%Availability 30 dayswithin SLA target
99.6%SLA complianceacross 14 sites
22mMTTR70% faster than baseline
Reporting includes a 12-month availability trend, top bandwidth consumers, and a per-site comparison across availability, config, latency, capacity and security.
NOC 24×7
An extension of your IT team — around the clock
24×7 monitoring
Real eyes on glass, every minute — not just an email robot.
Incident escalation
Tiered L1 → L2 → L3 with agreed SLAs.
Root cause analysis
Find and fix the real cause, not just restart and hope.
Vendor coordination
We manage multi-vendor RMAs on your behalf.
Monthly report
SLA, trends and the actions we recommend.
Quarterly review
A strategic roadmap session with your team.
Service packages
Choose the level of coverage you need
Essential Monitoring
For lean IT teams
- Up/down and performance monitoring
- Email alerting
- Daily configuration backup
- Monthly report
MOST POPULAR
Professional Monitoring
Proactive ops plus automation
- Everything in Essential
- Multi-channel alerts (LINE, Teams, SMS)
- Runbook-driven self-healing
- Config versioning and compliance
- Executive dashboard
- 8×5 support
Enterprise NOC 24×7
Fully managed, mission-critical
- Everything in Professional
- 24×7 NOC eyes-on-glass
- Escalation and root cause analysis
- Multi-vendor coordination
- SLA 99.95% with service credits
- Quarterly review
Business outcomes
Measurable impact, quarter over quarter
80%Reduce downtime
99.95%Improve SLA
70%Faster response
100%Full visibility
Outcomes our customers can measure
Hotel
5-star resort, 380 rooms
Guest Wi-Fi availability
Before93.1%
→After99.9%
Hospital
Multi-site healthcare
Incident MTTR
Before3.5h
→After22m
Manufacturing
Smart factory, 4 plants
Network downtime
BeforeHigh
→After−81%
Enterprise
Nationwide, 60+ sites
Network visibility
BeforePartial
→After100%
Why IOT
A partner built for enterprise networks
Certified engineers
Multi-vendor certified specialists.
24×7 NOC team
Always-on incident management.
Configuration management
Versioned, compliant, recoverable.
Proactive monitoring
Find problems before users do.
Executive reporting
SLA evidence leadership trusts.
Multi-vendor expertise
Cisco, Fortinet, Aruba, HPE, Palo Alto Networks
Schedule a free network health assessment
Our solution architects will review your current infrastructure and deliver a findings report — no obligation.